CompTIA A+ 220-1001 – A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Answers of Question A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.) is Research the problem based on symptoms, Documents findings, actions, and outcomes, asked in CompTIA A+ 220-1001 Exam Answers Exam.

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A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Research the problem based on symptoms

Reboot the device to verify the fix

Verify the settings in IPConfig

Run a virus scan

Reconnect the device to the network

Documents findings, actions, and outcomes

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Answer of A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Research the problem based on symptoms

Documents findings, actions, and outcomes

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