Comptia A+ 220-1001 Certification Questions Answers

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CompTIA A+ 220-1001 Exam Answers is given by compTIA and with CompTIA A+ 220-1001 Exam Answers you can demonstrate your mastery of security concept. The CompTIA A+ 220-1001 Certified will have professionally capable of working network security sector. You have to complete all course videos, modules, and assessments and receive a minimum score of 80% on each assessment to receive credit. CompTIA A+ 220-1001 Exam Answers will make you expert in security, through which you can converts into leads and new customers and gain benefit in your business or career .

1. Which of the following technologies can be used for wireless payments?

IR
LTE
NFC
Bluetooth

2. A technician is repairing a taser printer because its print jobs have a narrow, faded line running along the length of the page from top to bottom. The faded line is always in the same place. Which of the following will MOST likely resolve the issue?

Empty the excess toner bottle
Update the printer firmware
Replace the transfer drum
Replace the corona wire

3. You need to configure your mobile device to send and receive electronic messages from your company. You must use the company’s WLAN as all e-mail services are on default non-secure ports. The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials. Use the following parameters: * Email address tech@techies com * Password P@SSwOrd * Pop techies com Port 110 Security. None * IMAP techies com Port 993 Security SSL * smtp.techies.com Port 465 Security: TLS * Company SSID Techies * Security WPA2 * Passphrase P@SSwOrd * SSID is not broadcasted INSTRUCTIONS: Update the mobile device’s parameters to fit the criteria. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

4. In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

Measured service
Virtual application streaming
Resource pooling
Synchronization

5. Which of the following connection types can be used simultaneously for video, storage, and audio?

Thunderbolt
DisplayPort
DVI
HDMI

6. After replacing a failed mother board in a user’s computer, the technician receives a report that the computer is behaving erratically. The user states the computer shuts down randomly throughout the day and freezes frequently. The technician performs a memory diagnostic, and it reports no issues. Which of the following should the technician check NEXT in troubleshooting this issue?

Ensure all case fans are plugged in and working
Reseat the memory and reset the BIOS to default settings
Add heat sinks to each installed memory module
Enable overclocking functionality in the BIOS

7. A user needs a device that meets all of the following criteria: 1. Longest possible battery life 2. Best-in-class viewing experience for printed text only 3. Wireless download capability for new content Which of the following devices would BEST meet the user’s requirements?

E-reader
Smartphone
Tablet
OLED laptop

8. A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete the task?

Disk management
Hypervisor
Virtual LAN
Terminal services
Device Manager

9. A small office wants to install a server that can provide name resolution for internal clients. Which of the following server types would BEST accomplish this?

IDS
UTM
DNS
DHCP

10. A technician is building a Windows server to meet the specific needs of a user. The user needs to house a replica of a very large SQL database to be able to query the database locally. Which of the following drive configurations would BEST meet the requirements while providing the maximum amount of performance and storage?

OS disk: 128GB M2 Data disk: 4TB 7200rpm HDD
OS disk: 512GB 15000rpm HDD Data disk: 64GB M2
OS disk: 256GB 5400rpm HDD Data disk: 1TB 5400rpm HDD
OS disk: 1TB 7200rpm HDD Data disk: 128GB 10000rpm HDD

11. A technician is configuring a new web server and must have over 10TB fault tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?

RAID 0 with 15000 RPM 15TB drives
RAID 1 with 10000 RPM 8TB drives
RAID 10 with 5400 RPM 6TB drives
RAID 5 with 7200 RPM 5TB drives

12. Which of the following devices performs forwarding decisions based on MAC addresses?

Repeater
Hub
Router
Switch

13. A customer asks a technician to help set up a specialized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer’s specifications? (Choose two.)

Hypervisor
NAS
Gigabit NIC
Docking station
SSD
Dual monitors

14. The graphics department has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?

The printer network connection is set to half duplex
The printer needs more RAM
The users are not printing in post-script mode
The print server is timing out

15. A developer has configured a new web application on a workstation using client-side virtualization. Despite working locally on the developer’s PC, other users on the network are not able to access the application. Which of the following network configurations should the virtual machine be configured for to allow other users to access the application?

Private networking
NAT networking
Bridged networking
Internal networking

16. A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services, but each requires a different password. Which of the following needs to be configured to allow the user to access web services securely with a unique password?

SIM
SSO
SMB
SSL

17. Joe, a user, needs to have a notebook connected to a monitor, a mouse, and a keyboard when he is working at his desk. His notebook is not business class, yet it meets company policy for personal computers. Which of the following should a technician install for Joe?

USB Hub
Port forwarding device
KVM switch
Docking station

18. A customer has two 8GB sticks of 2400-speed DDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board, the user notices the board has “quad channel” etched near the RAM slots. Which of the following can be said about the user’s channel configuration after upgrading the RAM?

The computer is utilizing one channel
The computer is utilizing three channels
The computer is utilizing four channels
The computer is utilizing two channels

19. The corporate office has mandated that all documents must be electronically signed and encrypted with a certificate in order to be stored on the network. The IT department has been asked to ensure the proper file format is used to accomplish this task. Which of the following would satisfy the requirement?

Print to file
Print to image
Print to XPS
Print to PDF

20. Which of the following makes it possible to use an IP phone without needing an AC adapter?

NIC
UPS
Hub
PoE
QoS

21. A customer is using a cloud storage program that maintains a copy of local files on the cloud storage servers. The WiFi network is not very fast, and the customer uses bandwidth-intensive video streaming all day. Which of the following parameters should be adjusted to keep the cloud storage program from using too much bandwidth?

Wireless settings
Synchronization settings
QoS settings
Video streaming settings

22. A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well- known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will MOST likely resolve the issue?

ipconfig /flushdns
ipconfig /all
ipconfig /setclassid
ipconfig /release

23. Which of the following connects a PC to its default gateway?

NIC
Switch
Router
Cable modem

24. Which of the following speeds would 3 wireless network perform at when the network is built in bridge mode containing 802.11g, 802.11n, and 802.11ac access points?

54Mbs
1300Mbs
11Mbs
450Mbs

25. A network administrator receives a ticket following a power outage that states the wireless network is down. The administrator discovers the SSID is broadcasting. but data is not being transmitted. Which of the following should the network administrator do FIRST?

Replace the access point’s patch cable
Restart the access point
Change the access point’s frequency
Reset the access point to default

26. A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

Consult colleagues for advice
Remove the case and organize the parts
Document the screw locations
Search the Internet for repair tutorials
Place the device in rice for a few days

27. Which of the following connectors is commonly known as serial?

RJ11
RG-6
BNC
RS-232

28. An employee’s laptop will not power on. When the power button is pressed, the power light goes on and then suddenly off. A technician replaces the battery, and the laptop powers on. The employee works without issues until the end of the day, but the laptop presents the same problem the next morning. Which of the following is the MOST probable cause of the issue?

Cooling fan failure
Swollen battery
Imminent hard drive failure
Damaged AC adapter
Improperly seated RAM

29. A technician set up a four-port KVM recently. One of the computers does not respond when the technician types on the keyboard. Which of the following should the technician do FIRST?

Change the KVM cable
Check the keyboard for damage
Check all cable connections
Replace the keyboard
Replace the KVM

30. Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

Bluetooth
Fingerprint reader
Screen orientation
Volume
Touchpad
Cellular

31. Which of the following is the type of address a DHCP server assigns on a network?

MAC
Dynamic
APIPA
Default
Static

32. A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card. Which of the following should me the technician do FIRST?

Scan the system for viruses
Replace the video card
Do a System Restore
Perform a full data backup
Replace the hard drive

33. Which of the following types of devices MOST likely uses electronic ink technology?

Phablet
Tablet
E-reader
Smartphone

34. Which of the following cloud computing concepts allows scalable services to be provided to the client?

Rapid elasticity
Metered
Resource pooling
On-demand

35. A technician had to replace an older video card with a new high-end video card in a workstation. The installation was successful: the new card seated properly. and power is connected. However, upon booting. the computer now emits several beeps and will not boot. but it shows no error messages. Which of the following is MOST likely the cause of this issue?

There is not enough PSU output
There is an onboard RAM mismatch
The firmware is out of date
The BIOS is out of date
The GPU is overclocked

36. Which of the following is an IP address that is assigned to a network device based on its MAC address?

Dynamic
Static
Link local
Reservation

37. A technician upgraded the CPU, and now the system fails to stay powered on for more than 30 seconds. Which of the following components should be checked?

CMOS battery
Power supply
Memory
Thermal paste

38. Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?

Virtual management console
Remote desktop protocol
Portable crash cart
Rack-mounted IP KVM

39. Which of the following has a P4 connector to provide a 12V output?

SCSI cable
24-pin adapter
eSATA cable
EIDE port

40. A technician has been asked to fix a problem with a projector. The projector lamp turns off for brief periods during a demonstration. After the technician replaced the lamp, the problem continued with an added message that appears just before the lamp turns off. Which of the following MOST likely need to be performed? (Choose two.)

Replace the cooling fan
Adjust the brightness
Update the laptop video driver
Reset the lamp life counter
Install a higher lumen lamp
Change the video resolution

41. A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?

Document the issue for future reference
See if the same application fails on another workstation
Verify system functionality on the user’s workstation
Go into the firewall and open the port

42. A workstation has RAID 1 and RAID 5 arrays. Although performance is not degraded, management software is reporting a hard disk failure. Which of the following should a technician do NEXT?

Check one of the RAID 1 disks for failure
Rebuild the RAID 1 disks for failure
Check one of the RAID 5 disks for failure
Rebuild the RAID 5 array

43. A technician is troubleshooting an issue with a printer that is directly attached to a user’s workstation. The printer is powered on but will not print. The user claims nothing has changed on the computer, and the printer was working earlier in the day. Which of the following should the technician do NEXT to determine the cause of the issue?

Order a new printer for the user and decommission the current printer
Update the printer drivers in the workstation’s OS
Physically examine the workstation and printer for any obvious issues
Reseat all the printer cables and restart the user’s workstation

44. A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT?

Check corporate policies for guidance
Get authorization from the manager
Delete proprietary data before leaving the building
Remove the HDD and send the device for repair

45. Which of the following ports are used for secure sessions? (Select two.)

443
80
110
23
22
25

46. A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Research the problem based on symptoms
Reboot the device to verify the fix
Verify the settings in IPConfig
Run a virus scan
Reconnect the device to the network
Documents findings, actions, and outcomes

47. A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?

The user has wireless and wired connections
The user has set a static IP address
The user is still logged into another device
The user has moved to a different office

48. After setting up a DHCP server and a DNS server a technician would like to centralize all of the events generated by the two servers so they can be viewed in one dashboard. Which of the following is a data source used to populate the dashboard?

Host file
Syslog
Perfmon
Netstat

49. Which of the following is the minimum category cable that supports 1000Mbps speed?

Cat Se
Cat 6
Cat 3
Cat 6e

50. The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?

The print server is timing out
The printer network connection is set to half duplex
The users are not printing in post-script mode
The printer needs more RAM

51. A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Select two.)

Adjust the printer settings
Empty the waste toner bottlers
Replace the fuser module
Replace the developer
Replace the toner cartridges
Clean the paper tray rollers

52. A technician sets up a new printer on the network, allowing it to obtain an IP address. The technician records the IP address and sets up users to print using the information. The following Monday after powering on the printer, users report they can no longer print. After verifying users can access other network shares, the technician prints a configuration page and sees the IP address has changed. Which of the following is the BEST method for the technician to ensure this will not happen again?

Statically assign the current IP address to the printer
Set up the users to print using the newly assigned IP address
Set up MAC filtering on the switch to ensure the printer gets the same IP
Create an IP reservation for the printer on the DHCP server

53. A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements?

80mm case fans
Dual monitors
Encrypted hard drive
RAID 5 array
16GB DDR2 memory
Four-core processor

54. A technician needs to call a user’s cellular provider to troubleshoot a network speed issue with the user’s mobile device. Which of the following technologies is the technician troubleshooting?

Z-wave
Near-field communication
Radio frequency ID
Long-term evolution

55. A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following devices would BEST meet the owner’s needs?

Docking station
USB hub
Thunderbolt
Port replicator

56. A network administrator must install a device that will proactively stop outside attacks from reaching the LAN. Which of the following devices would BEST meet the organization’s needs?

IPS
IDS
Proxy server
Authentication server

57. Which of the following connector types can be used to connect a laptop to a docking station or port replicator? (Choose two.)

DB9
USB-C
Lightning
Thunderbolt
Molex
RJ45

58. A user reports being unable to print to a network-based all-in-one printer. The issue consistently appears after power outages Which of the following should a technician perform to resolve the issue?

Run Windows Update on the user’s machine
Disable the firewall on the user’s machine
Set a static IP address on the printer
Reinstall the printer with vendor-provided drivers

59. A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?

Clear the RAID configuration file and restart the PC
Replace the write cache battery
Check the event log any cache issues
Replace the RAID controller write cache module

60. Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?

Set the printer as the default within the device properties
Unplug the USB cable from the printer and try another USB slot on the PC
Reboot the computer into safe mode and try to print a test page
Download the correct drivers from the manufacturer’s website and install them

61. A technician was asked to virtualize four existing PCs before decommissioning them. The resulting VMs are imported into a new VM workstation running a hypervisor on top of an OS Three of the VMs are running property, but the entire system locks up when trying to start the fourth VM. Which of the following should the technician have reviewed prior to creating the VMs to prevent this from occurring? (Select TWO)

Storage requirements
Hypervisor requirements
Backup requirements
Network requirements
Resource requirements
Security requirements

62. Which of the following cloud models would MOST likely be described as a service in which the customer has no responsibility for application patching?

laaS
SaaS
Private cloud
PaaS

63. Drag and Dro Question A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business. INSTRUCTIONS Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

64. Which of the following connector types can be plugged into a device both right-side up and upside down?

USB-C
USB
Micro-USB
Mini-USB

65. Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information. Wireless Name: Library New Router Password: Secure$1 INSTRUCTIONS Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit. Configure Ann’s wireless library network using the network adapter window. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

66. A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

Replace the external monitor
Adjust the laptop’s BIOS settings
Configure extended display mode
Check for firmware updates

67. Which of the following wireless standards is only capable of 5GHz frequencies?

802.11b
802.11ac
802.11g
802.11a

68. Which of the following is considered a connectionless protocol?

DNS
UDP
Top
Telnet

69. A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

12V rail amperage
Efficiency rating
input voltage
Number of SATA connectors

70. A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive. Which of the following steps should the technician take to resolve this issue? (Choose two.)

Add another 500GB hard drive
Increase the memory to 8GB
Install a Linux guest VM
Create a Linux LiveBoot C
Repartition the hard drive
Install Linux on a new ext3 partition

71. A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees?

A single-processor motherboard with hyper threaded eight cores
A dual-processor motherboard with eight overclocked cores each
A dual-processor motherboard with six hyper threaded cores each
A single-processor motherboard with ten overclocked cores

72. A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

Change the boot order in the system BIOS
Replace the hard drive with a solid state drive
Install a new hard drive
Check for hard-drive firmware updates
Configure the laptop in high-performance mode

73. Joe, a user , wants his desktop RAID configured to allow the fastest speed and the most storage capacity. His desktop has three hard drives. Which of the following RAID types should a technician configure to achieve this?

0
5
10
1

74. A network administrator has discovered an amber indicator light on one of the redundant PSUs of a production server that went offline. Which of the following is the FIRST step in troubleshooting this issue?

Check the connectivity of the power cable
Check the fans of the server
Check the battery backup system
Check the power settings of the server

75. A user received the following error message while trying to access a shared drive: Network Path was . Which of the following should be performed to resolve the issue? (Select TWO).

Reset the TCP/IP stack
Disable the local firewall
Use static IP addressing instead of DHCP
Flush the DNS cache
Disable the Ethernet adapter
Set the NIC to full duplex

76. After upgrading a smartphone’s OS, Joe, a user, reports the smartphone no longer connects to his automobile automatically when near it. Joe restarts the smartphone, but the problem persists. Which of the following should a technician do NEXT to restore the previous functionality?

Perform a rollback of the smartphone’s OS
Reenable the smartphone’s Bluetooth radio
Connect the smartphone to the automobile via USB
Enable airplane mode and then disable airplane mode

77. A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer or the use of toner. The business owner asks a technician to find a low-cost solution. Which of the following is the BEST action for the technician to perform?

Enable collating
Decrease the quality
Adjust the orientation
Configure duplexing

78. Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Check that the account password is still valid
Make sure the smartphone is not in airplane mode
Configure the email account as a POP3 connection
Ensure the SSL/TLS option is being used

79. A technician has built a custom workstation for an end user. The end user reports that the workstation ran for a few minutes and then crashed. When the user subsequently boots the workstation, it crashes much more quickly. Which of the following did the technician forget to do when building the workstation?

Apply thermal paste
Configure integrated GPU
Overclock the CPU
Connect the case fans

80. An IT vendor gives a technician the following address on a support call: 192.168.15.2/32. Which of the following BEST describes the address provided by the vendor?

IPv6 address in CIDR format
IPv4 address in subnet mask format
IPv6 address in subnet mask format
IPv4 address in CIDR format

81. Which of the following server types caches previously visited web pages for faster access in the future?

Proxy server
DNS server
Web hosting server
Branch cache server

82. A laptop user wants to connect three screens to a computer. The computer only has VGA and HDMI outputs. Which of the following would enable the user to accomplish this? (Select two.)

DisplayPort-to-HDMI adapter
USB-to-RJ-45 adapter
NFC
USB-to-DVI adapter
Docking station

83. A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?

Disabled hot-spot
Tethering
VPN
Airplane mode

84. A company wants to use thin clients to am all the common business applications it uses. The users need to snare tiles and have a common email domain. Which of the following cloud concepts should a technician recommend?

PaaS
Saas
MaaS
laaS

85. A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website. Which of the following should the technician configure?

Rapid elasticity
Resource pooling
Measured service
High availability

86. A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all of the memory installed at the same time?

The memory has too many ECC errors and is shutting down
The server is overheating when all of the memory is installed
The power supply is not supplying enough power for the memory
The server needs DDR4 memory, and DDR3 is installed

87. A user wants to add static storage to a laptop and is unable to physically take an apart. Which of the following would be the BEST solution?

Optical drive
Network file share
USB drive
Cloud storage

88. A technician configures a new printer to be accessible via a print server After setting up the printer on a Windows client machine, the printer prints normally However, after setting up the printer on a macOS client machine, the printer only prints garbled text Which of the following should the technician do to resolve this issue?

Set the printer on the macOS client to connect to the print server via IPv6
Configure the Windows client to share the printer with the macOS client
Ensure the network time of the macOS client matches that of the print server
Add a macOS-compatible print driver to the printer object on the print server

89. A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive. Which of the following are the MOST probable root causes for the given failure? (Choose three.)

The new touch-screen drivers must be installed
The grounding screws are not securely attached
The touch screen must be calibrated after a replacement
The LCD panel firmware must be updated
The replacement part is dead-on-arrival
The hardware replacement used is a non-touch-screen
The digitizer cable is not seated properly on the motherboard

90. A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue?

Loose battery connection
Residual energy on the motherboard
CMOS battery failure
System overheating
Distended capacitors

91. Several computers are having wireless network connectivity issues. Two computers that are wired are working correctly and have a static IP assigned. Which of the following should a technician check NEXT?

Check the closest AP for the area
Check the DNS server
Check the group’s network switch
Check each wireless adapter switch

92. Which of the following IEEE 802.11 standards includes the use of MIMO technology?

802.11n
802.11g
802.11a
802.11b

93. A technician is upgrading a user’s smartphone and wants to move all of the applications and contact information quickly to the new device. Which of the following connection types would work BEST to do this?

Bluetooth
OTG
NFC
IR

94. A technician is setting up RAID 5 on a server that needs to be highly available. Which of the following is the BEST option to use for the array?

Hot swappable drives
Solid state drives
Large capacity drives
Hot spare drives

95. Which of the following is used to connect a headset to a laptop?

BNC
USB
RG-6
eSATA

96. A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance?

The connection is throttled
SSID is not found
It is out of range
There is a low RFID signal

97. Which of the following devices can be used to connect multiple devices within broadcasting to every network port?

Cable modern
Unmanaged switch
Firewall
Hub

98. A customer is having a problem with a newly installed home network. Three computers and a cable modern are connected into a SOHO router with Cat 5e cables. Computer 1 is able to access the Internet; however, Computer 2 and Computer 3 have no Internet access. A technician runs the ipconfig command on Computer 1: Computer 1: IPv4 address: 192.168.1.100 Subnet Mask: 255.255.255.0 Gateway: 193.134.4.1 The technician then runs the ipconfig command on two other computers that are NOT able to access the Internet: Computer 2: IPv4 address: 192.168.1.101 Subnet Mask: 255.255.255.0 Gateway: 192.168.1.1 Computer 3: IPv4 address: 192.168.1.102 Subnet Mask: 255.255.255.0 Gateway: 192.168.1.1 Which of the following is the MOST likely reason Computer 2 and Computer 3 cannot access the Internet?

The DHCP client service is disabled on Computer 2 and Computer 3. The service should be enabled to receive the correct network settings
The subnet masks are misconfigured on Computer 2 and Computer 3. The subnet mask on both computers should be set to 255.255.252.0
The gateways are misconfigured on Computer 2 and Computer 3. The gateways on both computers should be set to 193.134.4.1
Computer 2 and Computer 3 are not receiving a response from the router’s DHCP service. The technician should enable DHCP

99. Which of the following networking protocols would be BEST track packages through a sorting facility?

NFC
Bluetooth
RFID
Zigbee

100. A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Whish of the following is the BEST RAM type for the technician to retrieve?

ECC
Single channel
DDR4
SoDIMM

101. A company uses a laptop for employees to clock in and out for work. Which of the following devices should be installed to ensure one employee cannot impersonate another?

Webcam
Digitizer
Barcode reader
Biometric
Smart card reader

102. A server administrator set up a VM to be used in a lab setting. A technician is setting up thin- client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.)

Connect the device to a printer
Connect the device to a monitor
Install the operating system
Connect the device to the network
Install the latest device drivers
Install a USB keyboard and mouse
Install the latest system updates
Install the necessary applications

103. A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST?

Replace the print head
Remove stuck labels from the print path
Verify the ribbon is correctly aligned to the label
Run a label calibration

104. A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.)

Change the aspect ratio on the projector
Modify the laptop’s display resolution
Replace the bulb in the projector
Update the video drivers on the laptop
Increase the projector contrast
Replace the original laptop

105. A user is having trouble moving and opening icons with a finger on a tablet. A technician has checked the preferences and configured the speed and sensitivity, however, the problem remains. Which of the following actions should the technician advise the user to take?

Replace the digitizer
Restart the tablet
Clean the screen
Connect a wireless mouse

106. A technician is troubleshooting a WiFi issues with a laptop user in a corporate office. The user can connect to web pages without trouble; however, the user cannot connect to the email server or print a locally stored document to the network printer. The technician cannot ping the mail server or the network printer. No other users are experiencing this issue. Which of the following is MOST likely causing the issue?

The laptop is configured with a static IP
The laptop has an APIPA address
The laptop is connected to the guest WiFi
The laptop is configured to the wrong default gateway

107. Which of the following BEST describes an email infrastructure that uses a local archive server cluster and publicly hosted email servers?

Hybrid
Public
SaaS
Private

108. A small office in a remote area is considering a new ISP. Which of the following broadband types is based on the distance to the nearest central office?

DSL
Satellite
Cable
Fiber

109. Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP. Which of the following should the technician check NEXT?

Check the DHCP server
Check the closest AP for the area
Check each wireless adapter switch
Check the group’s network switch

110. A technician manually configured the wireless connection on the Chief Information Officer’s (ClO’s) new laptop so it can communicate with the network at the office The CIO now is having trouble connecting to a guest WiFi hotspot While the device has a gateway address and says it is connected, the CIO cannot access company email. Which of the following would BEST resolve the issue?

Move the ClO’s laptop closer to the access point to obtain a better RF signal
Restart the wireless connection to obtain a self-assigned APIPA address
Assign a different IP address to the device in conflict with the ClO’s laptop
Set the network connection to use DHCP instead of a static address
Change the network’s SSID to a mobile hotspot to access company email

111. A small business owner with a limited budget wants to host a company website and ERP applications in the cloud. Which of the following would be the BEST cloud model to accomplish this task?

DaaS
laaS
PaaS
SaaS

112. A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business.

113. A technician wants to block remote logins to a server. Which of the following ports should be blocked?

21
23
80
443

114. Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Implement single sign-on
Enable multifactor authentication
Configure biometric authentication
Remove complex password requirements

115. Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information. Wireless Name: Library New Router Password: Secure$1 INSTRUCTIONS Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.

116. Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?

Remove the static IP configuration from the desktop
Set the laptop configuration to DHCP to prevent conflicts
Replace the network card in the laptop, as it may be defective
Bridge the LAN connection between the laptop and the desktop

117. Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?

Replace the USB cable
Reinstall the drivers on users’ PCs
have users restart their PCs
Clear the print queue

118. A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue?

Set up the user’s computer to act as a print server
Configure the printer to use the Internet printing protocol
Ensure the user’s computer is set to DHC
Connect the printer to the company wireless network

119. You need to configure your mobile device to send and receive electronic messages from your company. You must use the company’s WLAN as all e-mail services are on default non-secure ports. The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials. Use the following parameters: • Email address tech@techies com • Password P@SSwOrd • Pop techies com Port 110 Security. None • IMAP techies com Port 993 Security SSL • smtp.techies.com Port 465 Security: TLS • Company SSID Techies • Security WPA2 • Passphrase P@SSwOrd • SSID is not broadcasted INSTRUCTIONS: Update the mobile device’s parameters to fit the criteria. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

120. A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem?

DNS server
DHCP server
Proxy server
RADIUS server

121. A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information. Which of the following configurations would BEST fit this customer’s needs?

Touch-screen kiosk
Thick client
CAD workstation
Virtualized host computer

122. A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?

See if the same application fails on another workstation
Go into the firewall and open the port
Verify system functionality on the user’s workstation
Document the issue for future reference

123. A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

CPU
SSD
NIC
RAM

124. A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate?

Use the magnifier
Increase the resolution
Use haptic feedback
Utilize text-to-speech

125. A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?

PCle
ISA
AGP
USB

126. Which of the following terminates a coaxial cable?

DB9
RJ45
RG-59
RS-232

127. A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics. Which of the following configurations would correct this behavior?

Change the email settings in antivirus
Change the security settings of the email client
Change the firewall security settings
Change the email proxy settings
Change the trusted sites in the browser settings

128. Which of the following cable types should be used to connect a cable modem to a SOHO router?

Thunderbolt
Coaxial
USB
Ethernet

129. A network administrator is attempting to access the firewall while inside the datacenter. Which of the following peripherals must be connected to do so?

KVM
Touchpad
Mouse
Keyboard

130. A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

Check to see if insufficient hard drive space is causing the issue
Update the operating system, drivers, and firmware on the PC
Log into the PC with another user profile and test performance
Shut down the PC, unplug the power for 30 seconds, and then boot the PC

131. Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

DNS
DHCP
Proxy
Web server

132. A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

Check the power cable connection
Check the voltage of the PSU with a tester
Test for distended capacitors
Check the voltage switch

133. Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?

Log into the same email provider on the new device, and restore the contacts and dates
Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar
Back up the old mobile device to a PC, and import the contacts and schedule from the P
Use NFC to transfer all compatible data from one device to the other

134. An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

Tethering
Near field communication
Wireless LAN
Virtual private network

135. Which of the following devices is used to implement network security policies for an environment?

Firewall
managed switch
Repeater
Gateway

136. The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. INSTRUCTIONS Using the available tools, resolve the connectivity issues. After troubleshooting the issue, verify a successful connection. If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

Need to flush the DNS cache on Computer B:

137. A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?

Shared printer
Print server
Bluetooth printing
Cloud printing

138. A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room. Which of the following troubleshooting steps should technician take NEXT?

Check the default gateway
Verify physical Ethernet connections
Test web browser functional
Restrict the computer
Resolve the IP address conflict

139. Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?

Disk speed
I/O bandwidth
RAM utilization
CPU utilization

140. A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

MAN
LAN
WAN
PAN
SAN
WLAN

141. A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

Test the theory attempting to browse to a website known IP address
Implement preventive measures by manually assigning a DNS server to the P
Identify the problem by running the command ipconfig / flushdns
Document the finding in the organization local knowledge base

142. Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

Press and hold the CPU power button for five seconds, and then power back on
Disconnect and reconnect the internal hard drive
Remove the CMOS battery and reinsert it after ten seconds
Remove the motherboard and place it back into the machine after ten minutes

143. A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customer’s concerns? (Choose two.)

Use the latest encryption standard on the wireless network and set a strong password
Enable two-factor authentication for the IoT device’s cloud account, if it is available
Separate the IoT thermostat by segregating it in a DMZ network
Disable wireless access on the thermostat to make it unshakable
Upgrade the customer’s router to the latest version to improve network security
Upgrade the customer’s wireless network encryption to WPA

144. Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?

Cat 3
Cat 5
Cat 5e
Cat 6

145. A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

Hotspot
NFC
Bluetooth
VPN

146. A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?

3TB HDD
50GB NAS
500TB SAN
512GB SSD

147. The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

on-demand
resource pool
synchronization application
shared resources

148. Which of the following BEST describes the purpose of an IPv4 subnet mask?

It defines where network and host bits exist
It is used to find the default gateway on a LAN
It gives users the ability to send and receive data
It allows the ability, when needed, to bridge subnets

149. Which of the following peripheral types is MOST likely to be used to input actions into a PC?

Webcam
Mouse
Monitor
Optical drive

150. Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer?

ISDN
DSL
Fiber
Cable

151. A network administrator would like to increase network bandwidth to iGbps between two office buildings that are 0.5mi (805m) apart. Which of the following would be the BEST solution?

Fiber
Coaxial
Plenum
Cat 6

152. An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

Implement MAC filtering
Enable NAT
Create a network DMZ
Upgrade the encryption standards

153. An administrator has configured a server to host virtualizes instances. The requirements of each VM must be able to scale automatically depending on peak and off-peak usage. Which of the following terms BEST describes this type of cloud concept?

Over provisioning
Measured pooling
Resources pooling
Rapid elasticity

154. Which of the following is the MOST likely cause for a network PC to have an APIPA address?

DHCP failure
DNS resolution
Duplicate IP address
Cleared ARP cache

155. A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5. Which of the following RAID solutions should be implemented in this scenario?

RAID 0
RAID 2
RAID 6
RAID 10

156. A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

USB-C
IDE
SATA
USB-A
Motex
Lightning

157. A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?

Plenum
Fiber
Shielded
Coaxial

158. Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Correct WiFi password
Frequency
Antenna power level
SSID

159. A user receives the following error message when powering on a computer: Hard drive cannot be found. A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen. Which of the following would BEST explain the causes of the problem? (Select TWO)

POST error code beeps indicate RAM failure
The system time is not set correctly in the BIOS
The voltage on the coin cell is drained completely
UEFI firmware has the Secure Boot setting enabled
Capacitors on the motherboard are distended
Incorrect settings are booting the wrong device
A BSOD error indicates the system is crashing

160. Joe, a user, reports that his new smart wearable device is not synchronizing to his mobile device. Both devices are powered on, but the mobile device fails to read the data from the wearable. Which of the following will MOST likely fix this issue?

Pair the devices
Set the SSID
Update the smart wearable device firmware
Enable NFC

161. Which of the following is designed to function BEST in harsh lighting conditions?

Large tablet
E-reader
Smart watch
Virtual reality headset

162. The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It, makes unusual sound when pressing the power button. A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source. Which of the following BEST explains the cause of this problem?

There is insufficient power to the computer
There is back screen on system boot
The computer is overheating
The error beep codes on POS

163. A projector’s image begins to flicker during a presentation. The laptop display does not produce this issue. When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?

Check the connectivity of the VGA cable
Check the connectivity of the power cable
Change the aspect ratio on the laptop
Change the settings of the projector

164. A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Execute Officer (CEO). The CEO cannot afford any downtime. Which of the following is the BEST type of memory module to purchase?

LRSIMM
DDR4
Parity
Dual channel

165. Company management wants to give users the ability to work from home during periods of bad weather. Which of the following would enable the workforce to do this?

NAT
VLAN
VPN
HIPS

166. A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not. Which of the following settings should the technician change to resolve this issue?

Virtual security
Virtual storage
Virtual CPU
Virtual switch
Virtual RAM

167. Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann’s needs?

Wireless charging pad
Built-in battery case
Extra charging cords
Airplane mode

168. An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

WAN
PAN
LAN
MAN

169. A technician Is configuring a customer’s workstation that has two open M.2 peripheral slots available. The customer has requested the fastest read and write times to primary storage. Which of the following technologies would support this request?

SATA 3
NVMe
PCI
SATA 6

170. A business owner wants to filter objectionable content from being accessed with an internet browser. Which of the following network devices would be BEST suited for this task?

IPS
Web server
Firewall
Proxy server

171. Which of the following connectors is oval-shaped and used to connect to mobile devices?

Lightning
RG-6
RJ45
USB-C

172. A technician is setting up a BYOD smartphone to access corporate collaborative resources. Which of the following will MOST likely be synchronized to the corporate network? (Choose two.)

Email
Calendar
Location data
E-books
Passwords
Applications

173. A technician is researching hardware for a new virtualization host and is trying to provide the best performance when the host is running multiple VMs concurrently. Which of the following features would BEST meet this goal?

Multicore
Integrated GPU
Liquid cooling
Overclocking

174. A technician is building a custom desktop and has loaded an OS through PXE boot. The technician configures the OS, but the computer will not start up. Which of the following must be modified to allow the computer to start up?

Secure boot configurations
Internal connectors
Bootini file
Boot options
Front panel connections

175. Which of the following should be considered FIRST when upgrading the power supply on a high-end gaming PC?

Wattage rating
PSU redundancy
Cooling fans
20+4 pin adapter

176. Ann, a user, reports the 20GB hard drive on her VM is full. She frequently has to delete files so the machine is usable again. Ann would like access to a machine with a larger hard drive. Aside from the drive being too small, the machine works perfectly for Ann. A technician checks the virtual host and sees it has about 400GB of available disk space. Which of the following should the technician do to resolve the problem quickly?

Go into the hypervisor and increase the size of the hard drive
Spin up a new VM for Ann with a larger hard drive
Move the VM to another virtual host with more resources
Upgrade the hard drive in the virtual host machine

177. A vendor connects a laptop to the projector for a presentation but notices the protector is not listed as a display in the display properties. Which of the following troubleshooting steps should be done FIRST?

Ensure the projector is on
Install the projector drivers
Update the graphics drivers
Verify laptop compatibility

178. A technician is building a computer for a client. The lent saves large data files and wants a low-latency storage solution. Which of the following storage options should the recommend?

BD-R
MicroSD
NVMe
RAID 5

179. A technician is deploying a wireless access point for streaming 4K videos and online gaming. Which of the following wireless frequencies is MOST appropriate in this scenario?

2.4GHz
5GHz
900MHz
1300MHz

180. A technician needs to configure a high-end workstation with four hard drives for redundancy. The customer wants the end result to have the highest capacity possible but still have the ability to survive a drive failure. Which of the following RAID levels should the technician configure to accomplish this?

RAID 0
RAID 1
RAID 5
RAID 10

181. Which of the following would enable an IP address to be translated Into common language format?

DNS
NAT
MAPI
APIPA

182. A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information: Which of the following should the technician investigate further?

The memory clock speed settings
The integrity of the hard drive
The CPU temperatures
The power supply voltage
The GPU temperatures

183. A technician is installing an optical drive in an engineering workstation that allows for optical media backups up to 128GB for each project. Which of the following doves should the technician install in the workstation?

DVR-RW DL
BD-R
LTO-2
CD-RW

184. A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning. Which of the following devices did the customer purchase?

Proxy server
DHCP server
UTM appliance
IPS appliance
IDS appliance

185. After a technician installs hardware and turns on a system the PC does not complete POST and only displays a black screen. Which of the following should the technician try FIRST to fix the issue?

Flash the BIOS
Reimage the system
Reseat the memory
Change the boot order

186. A company wants to cost-effectively improve efficiency in navigating to client sites and reduce cellular data costs. Which of the following actions would be BEST to meal these requirements?

Issue stand-alone GPS units
Buy phones with mapping software
Purchase cars with built-in navigation
Purchase new laptops with mapping software

187. Which of the following is used with landline telephones?

RGS
DB-9
Rut
RS-232

188. An engineering company is experiencing issues When accessing multi-gigabyte files from their local drives. It can take a very long time to access the files but once they are opened speeds are acceptable. Which of the following recommendations will a technician MOST likely make?

Install SSDs in the machines
Add a NIC to support 1Gbps
Upgrade the RAM to a higher speed
Replace the current processors with higher clock-rate CPUs

189. A user reports the following issues with a smartphone: • Wrong Hems selected • Multiple selections with a single touch • Incorrect letters write typing • Does not hold a charge Which of the following would MOST likely resolve these issues?

Replacing the charging device
Checking the charge level
Replacing the screen
Checking for a swollen battery
Removing the screen protector

190. Which of the following devices allows administrators to prioritize network traffic based on the protocol type?

Bridge
Access point
Hub
Managed switch

191. A technician is configuring a student laptop, and the network administrator requires it to be statically configured. The technician successfully pings the servers by IP but cannot ping by UNC. Which of the following is MOST likely the issue?

DHCP
DNS
Gateway
IP address

192. A computer that had been running properly for about three years no longer boots. A technician observes the computer attempts to pass POST but it beeps three times before crashing. The computer then attempts to boot again and repeats the process. Which of the following is MOST likely the cause of the problem?

Mismatched memory speed type
Improperly seated memory modules
Malfunctioning memory modules
Incorrect memory type installed

193. A user reports the laser printer has stopped printing. When performing a lest print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was Installed several weeks ago. There are no errors in the system’s log. Which of the following is the MOST likely reason for the printer issue?

There is no connectivity between the printer and the computer
The fuser has failed and requires replacement
Printer drivers are not installed on the computer
There is a stuck print job in the print queue

194. A company is using a high-speed impact printer to create invoices on multi-layer forms. The printing on the top copy looks OK, but the lower copies are almost unreadable. Which of the following parts is MOST likely causing the problem?

Print head
Ribbon
Pickup rollers
Tractor feed

195. An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly went blank. A technician was dispatched and was able to start the projector after several minutes; however, the screen went blank after briefly displaying the slideshow. Which of the following would be the technician’s NEXT best option?

Install a new bulb
Reseat the VGA cable
Reboot the laptop
Check the projector cooling fan
Adjust the projector’s sleep settings

196. An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

Plug an external monitor into the USB port
Use the Fn and function key combination
Adjust the monitor display settings
Enable DisplayPort

197. A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Select TWO)

Network interface card
Secure boot
Single-core CPU
CPU virtualization support
Additional RAM
Hyperthreading

198. A user reports a laserjet printer is not printing properly. A technician prints a test page and notices the toner is smeared on the page. The technician confirms the toner cartridge is installed correctly and the paper in the tray is the right size. Which of the following printer components is the MOST likely cause of the problem?

Fuser
Roller
Memory
Toner

199. Which of the following Is a benefit of setting up VMs with a public laaS provider?

The VMs are private
Backups are automatic
Costs are predictable
Licensing is not required

200. A company is starting a new retail division and is gathering requirements for its new tablet- Cased PoS systems. The company has partnered with a large smartphone company to accept payments from its customers” phones. Which of the following will the PoS systems need to accept this type of payment?

Bluetooth
NFC
Chip and pin reader
Mobile hotspot

201. After upgrading a laptop’s OS from Windows Vista to Windows 10. hard drive activity is elevated when running normal user applications causing the laptop to run slowly. Which of the following should a technician do FIRST?

Flash the laptop BIOS to the most current version available from the manufacturer
Replace both of the installed lGB SoDIMMs with compatible 4GB SoDIMMs
Attach an external USB hard drive and move all user data off the internal drive
Upgrade the currently installed 500GB SSD with a 1TB SSD

202. A user is looking for software that can overlay information on objects seen through the camera of a mobile device. This is an example of.

augmented reality
virtual reality
geotagging
artificial intelligence
object character recognition

203. A computer has a static address configured and is able to connect to resources on the same VlAN but is unable to access resources on other VLANs. Which of the following should be configured to allow this communication?

Hub
Bridge
Router
Access point
Repeater

204. Which of the following is considered a connection-oriented protocol?

UDP
TCP
SSH
HTTP

205. Which of the following connectors would be used to connect the cable leading to the power supply to an IDE hard disk drive?

SCSI
Lightning
BNC
Molex

206. A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user’s laptop is permitted to connect to the headquarters wireless network, the technician should confirm

if airplane mode is turned off
if the laptop has an APIPA address
if a check for IP conflicts is complete
if proxy server settings are disabled

207. The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?

Device Manager
Performance Monitor
System configuration
Digitizer settings

208. Which of the following would MOST likely be used 10 assign a permanent address to a host on a network using dynamic IP addresses?

DHCP reservation
Static IP address
MAC filtering
APIPA

209. Which of the following cloud-based services gives customers the ability to scale resources as needed?

Resource pooling
Rapid elasticity
Measured service
Hybrid cloud

210. A technician installed a new scanner and imaging camera on a desktop to upload high-resolution images into an electronic health records application. This application is an example of:

a virtual client
a secure client
a thick client
an on-demand client

211. In which of the following scenarios would an APIPA address be assigned to a workstation on a network?

If a technician assigned the user the wrong static IP address
If the workstation’s port was assigned to the wrong VLAN on the switch
If DNS services were stopped on the domain controller
If there are no DHCP servers available on the network

212. A virtual environment in which an application uses memory and a processor from a provider based on a leased rate that depends on the amount of resources used per month is referred to as:

virtual application streaming service
metered service
resource pooling
Saa

213. A customer travels often and needs to connect a laptop to the home office server. The customer wants to use a cell phone data connection but has connected to the wrong network in the past. Which of the following would work BEST to ensure a secure connection through the cell phone?

Bluetooth with PIN
Tethering with USB
Hotspot with WPA
Public WiFi with password

214. A technician needs to build a cloud solution with the following parameters: • Predictable cost • Easy expansion of resources • Ability to control every aspect of the environment Which of the following would be the BEST solution for the technician to implement?

Hardware as a service
Platform as a service
Software as a service
Hybrid cloud

215. Which of the following channels would MOST likely be used by a 2.4GHz WAP to reduce the possibility of a channel overlap issue? (Select TWO)

6
8
10
11
32
36

216. Which of the following protocols operates without a port number assignment?

SNMP
AFP
TCP
SSH

217. A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to determinate the network cable?

A crimper
A loopback plug
A cable tester
A multimeter

218. Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann’s webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?

Change the synchronization frequency to push only
Install and configure a third-party email application on the phone
Perform a factory reset of the phone and reconfigure email
Increase the number of days email is synced to the phone

219. A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI mode selected. The message on the screen shows a failed attempt to connect to a PXE server. When requested, the end user reported trying to improve the computer’s speed by changing some BIOS configurations randomly. Which of the following should the network administrator check FIRST inside BIOS?

C-states should be configured to 2
Secure Boot should be enabled
Wake-on-LAN should be unchecked
The PXE server address should be set

220. An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?

Hard drive S.M.A.R.T. data
Event Viewer
Device Manager
BIOS settings
Performance Monitor

221. Megan, the CEO, is unable to connect to the company’s network on her company-issued enterprise tablet when in the office, however, it works perfectly from home. All the corporate laptops are connected to the wireless network without issue. She has asked you for assistance in getting the device online. INSTRUCTIONS Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

222. An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS’s running the various applications that the customer produces. The customer wants to minimize the investment in hardware. Which of the following solutions should the technician recommended to BEST meet the customer’s requirement?

Purchase a number of low-cost devices, installing the required Oss and applications on each one. Use separate machines for each testing environment
Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment
Purchase one computer and create images for each computer configuration and O
Re-image the machine for each testing environment
Purchase a number of computers, installing a VM on each one. Configure each VM with an OS for the testing environment

223. Joe. a user, would like to share an internet connection with his roommates, but he wants to ensure access to Ms data is protected. Which of the following is the BEST solution?

Configure a guest network
Configure IP blacklisting
Configure MAC filtering
Configure a network DM

224. A company is hosting a Windows email server on its premises Company policy is to use encryption on incoming and outgoing email services An administrator recently upgraded the company’s firewall Users report they can receive email, but no one can send email. Which of the following ports should the administrator open on the new firewall?

21
80
389
465

225. Which of the following requires less current to provide the same amount of power to devices inside a PC?

5.5V
12V
120V
220V

226. A customer wants to convert a graphic design workstation into a gaming computer. The customer would like the loading times for games to be minimal. Which of the following components needs to be added to finish this conversion?

Wireless network card
Trusted Plaform Module
Solid-state drive
High-end sound card

227. The marketing department received a laser printer from the finance department. The marketing department wants to connect the laser printer to the Ethernet network, but it has no physical network jack. Which of the following should a technician try FIRST to connect this printer to the network?

Install an integrated print server
Order the appropriate printer model for the department
Connect the printer to a serial A/B switch
Contact the vendor for a firmware update

228. A customer has a production server with two 500GB hard drives that host critical employee data. The customer previously lost data due to a hard drive crash, and the customer does not want that to happen again. The customer does not have a large budget and is not concerned about performance on the system. Which of the following RAID types should the technician recommend?

RAID 0
RAID 1
RAID 5
RAID 10

229. Laura, a customer, has instructed you to configure her home office wireless access point. She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible. Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks. She requests that the default settings be changed to the following. Wireless Name: HomeWiFi Shared Key: CompTIA Router Password: Secure$1 Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network. Laptop: IP Address 192.168.1.100 Hardware Address: 00:0A:BF:03:C4:54 Smartphone: IP Address 192.168.1.101 Hardware Address: 09:2C:D0:22:3F:11 INSTRUCTIONS Configure Laura’s wireless network using the network adapter window. If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

230. A systems administrator is troubleshooting a database server on a company LAN. Users are unable to run any database applications, but all workstations can ping the server with normal latency. Which of the following should the technician do NEXT to resolve the issue while adhering to best practices?

Review the system and application logs
Document the findings
Perform a full backup
Reboot the server

231. A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

Enable QoS on network traffic, prioritizing telecast traffic over uploads
Upgrade video conference room equipment
Create a VLAN for all employees updating social media
Adjust the network intrusion device to allow video to flow without filtering

232. A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing?

A missing subnet mask
An IP address conflict
An incorrect default gateway
A DHCP timeout

233. A customer accidentally dropped a laptop while it was charging. The next day. the customer noticed the laptop would not turn on and called a technician to investigate. The technician confirmed the laptop would not turn on even though it is connected to the power adapter. Which of the following components was the MOST likely cause of this behavior?

The power adapter
The battery
The DC jack
The hard drive

234. A technician is creating multiple guest OS machines for a lab that will be used for development purposes in an isolated environment. Which of the following must be configured FIRST the environment?

Physical hardening
Quad-core processing
Maximum RAM availability
Virtual switch

235. Which of the following must be configured to allow two VLANs to communicate with each other?

Common gateway device
Static IP address on a switch
Valid IPv6 link local address
Connection to a VPN service

236. A technician is troubleshooting disrupted Internet connectivity in a small business environment with a perimeter firewall a domain controller managed switches and several access points. After running an ipconfig command on the affected workstations the technician observes an APIPA address being assigned. Which of the following should the technician perform FRST When troubleshooting the issue?

Update the perimeter firewall firmware from the vendor
Check if the DHCP service is running on the domain controller
Enable DHCP on one of the access points
Check the ACLs on the managed switches

237. A member of the training team is having recurring issues with connectivity loss between the workstation and the projector in the training room. Adjusting the HDMI cable and connectors between the devices reestablishes the ‘connection but sometimes only for a few minutes. This issue has been reported numerous times in the past few months, and it disrupts training classes every time it happens. Which of the following will MOST likely resolve the issue permanently?

L Replace the workstation and install the appropriate video drivers
Replace the projector with an LCD flat-panel display
Replace the graphics card in the computer
Replace the HDMI cable between the workstation and the projector

238. A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment?

Community
Elastic
Hybrid
On-demand

239. A technician deploys a new laptop lo Ann. a user, who travels frequently and uses a Bluetooth mouse. Ann reports that while typing on the keyboard, the mouse pointer randomly moves around and selects things she did not intentionally click on. Which of the following should the technician check NEXT to resolve this issue?

Uninstall the mouse driver and let the OS reinstall
Configure the trackpad to turn off when the external mouse is in use
Delete the Bluetooth pairing and repair the external mouse
Ensure the trackpad firmware is updated to the latest version

240. 5 June 2021examsLeave a commentPost navigation A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

Enable QoS on network traffic, prioritizing telecast traffic over uploads
Upgrade video conference room equipment
Create a VLAN for all employees updating social media
Adjust the network intrusion device to allow video to flow without filtering

241. Which of the following speeds would a wireless network perform at when the network is built in bridge mode containing 802.11g, 802.11n, and 802.11ac access points?

11Mbs
54Mbs
450Mbs
1300Mbs

242. A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Which of the following network protocols must this device provide?

DNS
SMTP
DHCP
SNMP

243. Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?

NAT
VLAN
VPN
HIPS

244. A technician starts a recently built desktop PC for the first lime, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue?

Check for OS error codes
Reseat the system memory
Replace the monitor
Replace the CMOS battery

245. Which of the following cloud computing concepts is used to describe online providers that serve multiple clients with scalable services, such as access to a large number of CPUs and memory from multiple resources?

Rapid elasticity
Measured service
Cloud file-storage service
Resource pooling

246. An end user is building a small home media server. The user wants to be able to add and remove hard drives without powering down the server. Which of the following should be enabled to allow for this?

NVMe
AHCI
ATAPI
UEFI

247. A user’s laser printer stops printing when the paper tray is less than half full. Which of the following parts is causing the issue?

Transfer roller
Document feeder
Transfer belt
Pickup roller

248. A user is accessing webmail and needs to encrypt the contents of the email message and attachments prior to sending. Which of the following should be configured to accomplish this task?

S/MIME settings
VPN settings
TLS settings
SSL settings

249. A technician receives a laptop due to its low performance and intermittent S.M.A.R.T. errors on boot up. Which of the following is the NEXT step the technician should take to diagnose the issue?

Low-level format the existing drive
Repair the OS installation on the existing drive
Immediately replace the failing drive
Copy the user’s profile folder to an external drive

250. A technician is deploying PCs in a new office that has both wired and wireless connectivity. The deployment must be competed quickly, since the office is scheduled to open soon. Which of the following must the technician perform to ensure the devices are ready for use when the newly hired employees arrive? (Choose two.)

Create system policies and configurations
Set up local accounts per station
Set up mailbox quotas per account
Install the OS and applications
Synchronize user files to the cloud
Map the network drives

251. A user’s personal laptop has been behaving erratically for the past month. Today, however, the user cannot perform any work on the laptop, as the device locks up immediately after logging on. Believing the issue to be a malware infection, a technician takes the laptop back to the workbench for additional tests and diagnostics. A full-system malware scan returns inconclusive results. The user reports only new software installations have been made to the laptop. Following best practice methodologies, which of the following should the technician perform NEXT to resolve the problem?

Uninstall the new software applications
Document the findings and report them to the user
Do a full backup of the system data
Perform a format and System Restore

252. 8V 6-cell 1800mAh lithium ion battery Which of the following battery specifications will yield a longer run time but still be compatible with the current laptop?

14.8V 6-cell 1800mAh nickel cadmium battery
14.8V 6-cell 2200mAh lithium ton battery
14.8V 9-cell l800mAh lithium ion battery
19.2V 6-cell 1800mAh lithium ion battery

253. Using cloud-based servers is an example of:

Paa
DBaa
laa
Saa

254. A technician has assembled an ITX system with a modern processor, but the machine does not POST. The processor fan spins up, and the LEDs on the motherboard light up, but no beeps are emitted by the system. Which of the following is the MOST likely cause of this issue?

An incompatible NVMe SSD is installed
An incompatible memory type is installed
The wrong generation CPU is installed
A faulty hard drive is installed

255. A technician wants to set up a virtual machine in a public cloud environment. Which of the following cloud models should the technician use?

laaS
SaaS
PaaS
DBaaS

256. A user brings a Windows laptop into the office and connects it to a wireless network. Upon connecting to the network, the user is prompted to select whether the network is a home, work, or public network. The user selects the work profile and is able to access the Internet but cannot access office network resources. Which of the following is the MOST likely cause of the problem?

The user’s network card is malfunctioning
The user is connected to the wrong wireless network
The user’s firewall is blocking access to the resources
The user put in the wrong credentials

257. A small business owner wants 10 purchase a primer for the office. The owner needs the printer to be accessible from all workstations but not have functionality lied to one workstation. Purchasing additional computer hardware to support this objective is not an option. Which of the following features should a technician recommend to support the owner’s request?

Duplex printing
User authentication
Integrated print server
Serial connection port

258. A laptop is overheating A technician checks that the laptop is clean and free from dust buildup. Which of the following should the technician check NEXT?

If the CPU heat sink is seated property
If all system fans are functioning
If the PSU is working property
If the cooling management policy is correct

259. A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business. INSTRUCTIONS Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

260. A new loT device was physically installed but the user has been unable to set it up from a smartphone Other loT devices can be managed on the network via a smartphone. A technician notices the following services are disabled : • NFC • Mobile data • Location services • Bluetooth • Mobile hotspot • Paver-save mode • Printing • Airplane mode Which of the following should the technician do to allow the user to complete the setup process?

Enable Bluetooth
Modify power-save mode settings
Turn on airplane mode
Configure location services

261. A technician will be installing a workstation with virtualization software. On which of the following system requirements should the technician focus? (Select TWO).

BD-R
GPU
RAM
LAN
SATA
CPU

262. Which of the following is a common use for NAT?

Automatically assigning network addresses
Hiding the network portion of an IPv4 address
Connecting multiple devices through a single public IP address
Resolving alphanumeric names to addresses

263. Which of the following devices can utilize VLANs to secure networks?

Switch
Hub
Repeater
Bridge

264. A software development team is installing a VM on a Linux desktop so the following can be tested: • An ARM system • 2G6RAM • Ethernet with peer visibility • Two USB pons • A graphic desktop • A custom read sales application Which of the following describes the MOST likely purpose ot this VM?

A WAP controller with logging capability to monitor W1F1 access
A WiFi analyzer with a display for wireless protocol troubleshooting and security monitoring
A PoS terminal with display, credit card terminal, and printer capability
An internet order system for fast-food orders and deliveries

265. A technician is troubleshooting a flickering screen on a laptop After reseating the video cable and replacing the whole screen the flickering issue remains the same. Which of the following steps should the technician take to try to isolate and fix the screen flickering issue poor to replacing the screen? (Select TWO).

Update all device drivers on the computer
Uninstall video-related programs, even the ones not running
Update chipset and video drivers
Configure the laptop to work on a high-performance state
Flash the GPU RAM
Check the behavior on an external monitor

266. Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following: The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

There is a problem with a router in the office
There is a problem with a DNS server in the office
The users are not getting correct IP addresses from the DHCP server
The wireless access point in the area is down

267. During a remodel of an auditorium a second projector was added. The first protector was rotated so the image is duplicated on another section of the front wall Both projectors are connected to the switch through a VGA splitter After the move users report the images on the second projector are normal but images on the first projector are skewed. Which of the following would correct the issue?

Replace the lamp on the projector
Adjust the projector’s keystone
Change the projector’s resolution
Power cycle the projector

268. A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection. Which of the following is the BEST option for the client?

5400rpm HDD
7200rpm HDD
NVMe SSD
Hybrid HDD/SSD

269. A technician is configuring a new desktop and wants to implement lull disk encryption. When attempting this task, the technician gets an error staling the device cannot be encrypted. Which of the following does the technician need to enable so the drive can be encrypted?

BIOS
TPM
EFS
UEFI

270. A technician is installing and configuring a storage array on a Windows server. There are four disk slots available, and the only requirement is that the RAID array survives the loss of two drives. Which of the following RAID levels should be used?

1
5
10
60

271. During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed?

Multimeter
Cable tester
Tone generator
Voltmeter

272. A bank has 20 branch locations that are connected to each other via a fouler at each one. Which of the following network types is MOST likely being used?

WMN
LAN
PAN
WAN

273. A user is attempting to set up a new Bluetooth keyboard but is unable to pair the device. The user is able to see the device in the Bluetooth configuration tool. Which of the following is the MOST likely cause of the failure?

Bluetooth is disabled
A PIN code is required
There are different Bluetooth versions
The device is not compatible

274. A technician is selling up a router at a remote location. The technician must be able to connect to the router through a console router in the event the broadband connection fails. Which of the following Internet connections should be implemented?

Dial-up
Fiber
Cable
DSL

275. Which of the following charging and data ports has a non-directional connector?

Micro-USB
Mini-USB
USB-A
USB-C

276. A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

There are conflicting DHCP servers on the network
There are conflicting ARP records
There are conflicting gateways on the network
There are conflicting IP protocols

277. Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity. Which of the following should the technician attempt FIRST?

Swap HDDs and see if the laptop will boot with a known-good HD
Reseat the CPU in its socket and attempt to boot again
Test the laptop with a known-good power adapter
Replace the laptop battery cells and attempt to boot again
Remove the memory and test with known-good memory

278. Which of the following are considered input devices? (Select THREE).

Barcode scanner
Printer
Mouse
Headphones
Speakers
Projector
Microphone

279. Which of the following server roles would be used to host mapped drives on a corporate network?

Webserver
File server
DNS server
Mail server

280. A user reports paper output from a printer has toner that is not sticking to the page. The output smears when it is touched. A technician notes the appropriate paper is being used. The toner appears to be low but is a supported OEM cartridge. Which of the following would MOST likely fix this issue?

Replace the developer roll
Replace the toner
Find and remove any jammed paper
Replace the fuser
Replace the drum

281. A user having difficulty using a personal all-in-one printer. When the user scans a single-page document in flatbed mode, the scan appears correctly: however, when using the printer’s document feeder, the scan has a vertical line going across the page. Which of the following should a technician perform FIRST to resolve this issue?

Replace The printer’s ADF
Install a pickup roller replacement kit
Clean the separation pad
Use a microfiber cloth to clean the glass

282. Which of the following types of cables is used to provide high-speed voice and data connections in a datacenter to Layer 3 devices?

HDMI
Multimode fiber
Thunderbolt
SATA
Cat 5

283. A user is participating in a weight-loss challenge and needs to keep track of fitness activities, locations, distances, and calories burned during a specific time period. The user wants to be able to listen to music while participating in the challenge. Which of the following would the user MOST likely need to purchase to meet these requirements?

Smartphone
Fitness application
AR headset
Fitness tracker

284. A technician is configuring a high-performance workstation. The technician needs to choose storage for the boot drive with the highest performance possible. Which of the following drive types BEST meets this requirement?

MicroSD
15K rpm
NVMe
USB flash

285. About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

RAID 5 array
NIC configuration
Available storage space
RAM utilization

286. An office worker tries to save a large spreadsheet, but it takes much longer than normal. The worker notifies the network administrator of the noticeable degradation on the network shared drive. The administrator successfully pings the server and ensures it is online. The administrator also notes one red light and one green light displaying on the server’s array. Which of the following should be the administrator’s NEXT step?

Reseat both hard drives and reboot the server
Rebuild the array and restart the server
Reinstall firmware for the HDD that has failed
Remove and replace the failed drive

287. A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to identify which cable comes from the board room. However, none of the network connections in the network room are labeled. Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.)

Cable stripper
Cable tester
Tone generator
WiFi analyzer
Multimeter
Probe

288. A small business owner purchased an MFP and would like customers to be able to print from their mobile devices. However, customers should not be granted access to the wireless network. Which of the following should the business owner enable? (Select TWO).

AirPrint
Parallel
NFC
Serial
USB
Bluetooth

289. Which of the following colors is used to designate a USB 3.0 connector?

Blue
Black
Green
White

290. A technician needs to select and install network cabling in an office ceiling. The technician was told the space above the ceiling is part of the air conditioning return system. Which of the following cable features is MOST likely to be a safety requirement?

Plenum insulation
Category number
Transmission limitations
Shielded twisted pair

291. A user is working on a Windows laptop in a conference room that has connectivity to a large-screen TV. The user attempts to connect to the TV using HDMI and VGA cables, but video does not display on the TV. Which of the following is the MOST likely cause of the issue?

The TV resolution does not match the laptop
Screen mirroring is disabled
The screen brightness is set too low
There is a bad composite cable

292. A technician is setting up a networked printer in a SOHO Several users will frequently submit multipage reports, and the printer will use its own integrated print server for managing jobs. Which of the following should be configured to BEST keep the pages sorted?

Collate
Orientation
Duplex
Quality

293. While on an airplane, a user wants to use wireless headphones to listen to music that is stored on a smartphone. Which of the following should the traveler perform to use the headphones?

Enable WIF
Enable Bluetooth
Disable NF
Enable a hotspot

294. A technician just installed a basic wireless router in a home office. The client now wants a smart voice assistant speaker to be added to the network. Which of the following technologies would the speaker MOST likely use for Internet access?

Bluetooth
802.11ac
Near-field communication
PoE

295. A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse. Which of the following is MOST likely the cause of this problem?

Separation pad
Feed roller
Registration roller
Duplex assembly

296. Which of the following ports would allow for the remote management of network devices using community strings? (Select TWO).

138
139
161
162
388
389

297. A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open. Which of the following configuration changes will BEST meet the user’s request? (Choose two.)

Enable user authentication
Disable remote printing
Configure the print server
Enable cloud settings
Disable the wireless network
Connect to a wired network

298. A technician receives a laptop from an end user who reports that some aspects of the image are left behind when applications are closed and persist until reboot. The technician also notices black dots throughout the screen. The technician recalibrates the display settings and updates the drivers for the display adapter, but the issue persists. Which of the following is the laptop MOST likely experiencing? (Choose two.)

Artifacts
Distorted geometry
VGA degradation
Burn in
Dead pixels
Distorted image

299. A laser primer is consistently having Issues picking up paper from me tray as the print is initiated. There are no problems with print quality. Which of the following parts should be replaced FIRST?

The fuser
The tray assembly
The toner
The rollers

300. A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal?

Duplex printing
Portrait orientation
Decreased resolution
Forced collating

301. A developer wants to be able to run a virtual machine on a desktop for application testing. Which of the following should a technician implement to complete this request?

KVM
Thin client
Remote desktop
Type 2 hypervisor

302. Ann. an end user, hears multiple beeps each time she attempts to start her workstation, but the computer does not boot successfully. The workstation was recently serviced for a separate issue. Which of the following will MOST likely resolve the current issue with the shortest amount of downtime?

Reseat the RAM
Replace the PS
Reset the BIO
Replace the HD

303. A user wants to do weekly full-system backups on a laptop while minimizing the time required to perform the task. Which of the following would be BEST to use?

Thunderbolt 2
USB 3.1
802.11ac
802.3ab

304. A technician Installs a new PoE-capable wireless access point using a 200ft (61m) cable, but the access point does not power on when plugged Into the Ethernet cable. The technician verifies the Ethernet cable Is plugged Into a working switchport. Which of the following should the technician do to resolve this issue?

Relocate the AP closer to the switch
Replace the Ethernet cable with Cat 3
Set the switchport to autonegotiate
Install a power injector

305. A user primed a report on a workgroup inkjet printer, but the pages have smeared Ink on them. Which of the following should a technician check FIRST to address this Issue?

if the print quality setting is set to best
If there is no debris In the paper path
If the correct media type is selected
If the print heads are calibrated

306. A technician is building a new PC and needs to install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate?

Single channel
Dual channel
Triple channel
Quad channel

307. Which of the following is a common use tor NAT?

Automatically assigning network addresses
Hiding the network portion of an IPv4 address
Connecting multiple devices through a single public IP address
Resolving alphanumeric names to addresses

308. A ghosted Image appears on the monitor at a user’s desk. After looking Into the issue, a technician determines It Is burn-In on the monitor. The technician replaces the monitor. Which of the following should the technician do to BEST prevent this from happening again? (Select TWO).

Change the desktop wallpaper image
Schedule daily restarts on the P
Set a screensaver with rotating Images
Change the display scaling
Have the user power off the monitor when It Is not In use
Set screen time-out settings

309. A developer downloaded and installed a new VM on a hypervisor to test a piece of software following the release of an OS patch. After installing the VM. the developer is unable to download updates from the vendor. Which of the following should the developer check?

The hypervisor’s security configurations
The organization’s security policies
The guest OS network settings
The resource requirements

310. Which of the following explains how a cloud computing provider is able to provide scalable services to several different clients?

Synchronization
Measured service
Resource pooling
On demand

311. Which of the following is an APIPA address?

162.200.1.1
167.100.1.1
168.254.0.1
169.254.1.1

312. Which of the following connector types would MOST likely be used to charge a laptop computer?

RJ45
USB-C
eSATA
Lightning

313. An administrator is configuring a virtualization workstation that will host several mission-critical VMs for the human resources department The workstation will be required to support multiple users at once, and large amounts of data will be accessed daily . Which of the following components will BEST meet these requirements? (Select THREE).

Quad-core CPU
Solid-state drives
Additional RAM
Redundant PSUs
RAID 0 array
High-end GPU
RAID 6 array

314. A user wants to build a new home computer that will be used exclusively for the latest offline games. The user consults with a technician on the best hardware to purchase. The user has already picked out the CPU, GPU. RAM, and motherboard, but is unsure what else is important to achieve top performance. Which of the following should the technician suggest? (Select TWO).

IDE connectors
PCIe slots
TPM unit
Liquid cooling
Gigabit NIC
Thermal paste
Visualization

315. While troubleshooting a magnetic hard drive, a technician hears a loud clicking noise, Identifies SMART, errors, and notices the operating system will not load. Which of the following is MOST likely the Issue?

The cooling fans are faulty, causing overheating
The read/write head Is falling
The CPU is overclocked
There are mismatched memory modules

316. A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

Too many applications are running updates
The device is currently running in airplane mode
The internal memory is failing on the device
The OS update is too resource intensive for the device

317. A user is experiencing slow performance on a workstation. A technician Investigates and speculates the performance issue is being caused by an excessive number of background services running at startup. The technician troubleshoots the issue, and then finds and disables many services that have been running at startup. Next, the technician informs the user the remediation is complete. The following morning, the technician receives a call from the same user reporting performance is still slow. Which of the following troubleshooting steps did the technician MOST likely fall to complete?

Establish a theory of probable cause
Identify the problem
Verify full system functionality
Document findings, actions, and outcomes

318. Following a recent malware infection, a user is unable to access network shares from the local server. A technician verifies the device is able to connect to the Internet and the hosted email provider off-site The technician also confirms the local server is online Additionally, a malware scar reports the user’s computer is clean . Which of the following is the best NEXT step to troubleshoot the issue?

Verify the DNS servers are configured properly on the device.
Assign a static IP address on the wired network connection
Run a speed test on the network to check for slow transfer speeds
Confirm the network connection is not using a link-local address
Replace the Ethernet cable as it is causing limited connectivity

319. A systems administrator wants to take advantage of the benefits of the major cloud providers while retaining some data and services in the local datacenter. Which of the following types of cloud model should the administrator consider?

Public
Private
Hybrid
Community

320. A user is configuring a mobile device to retrieve email from an ISP In the process of verifying the connection, the user receives a message stating the outbound connection cannot be completed . Which of the following BEST describes the user’s connection trouble?

SMTP port numbers need to be reconfigured
An alternate IMAP server needs to be selected
POP3 needs the SSL state reconfigured
The user needs to connect using SNMP

321. A user is not receiving emails on a laptop. A technician is able to send emails using the local client, however no new emails are being received. The POP3 and SMTP settings in the corporate email configuration look correct. The technician notices a new antivirus program was installed on the machine recently. Which of the following is MOST likely causing the program?

The POP3 port is being blocked
The email password stored is incorrect
The user needs to enable TLS
The user is not connected to the internet

322. A user purchased a processor to upgrade a computer. After the installation, the computer no longer boots, but everything appears to be installed correctly. Which of the following should the user have done prior to installing the new processor? (Choose two.)

Run a Windows Update
Verify the power requirements of the new CPU
Purchase a high-efficiency cooling system
Disable Secure Boot
Check for BIOS updates
Reinstall the operating system

323. A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists . Which of the following is the MOST likely cause of the

Backed-up print queue
Printer driver
Fuser temperature
Low-quality paper

324. Ann, a user, has been unable to print Jo the network printer. While attempting to print a document, she noticed the printer was turned off. She then turned the printer on but still could not print. The technician who Is assisting Ann asks If she rebooted her PC. but Ann says she did not have time due to a meeting. Other users who arrived to work after her are able to print successfully. The technician looks at Ann’s workstation and sees the printer is grayed out. Which of the following is the MOST likely cause of this issue?

The print queue is backed up and needs to be cleaned out
DHCP has assigned a new IP address to the printer
The printer is appearing as offline and needs to be set as online
A duplicate IP address Is conflicting with the printer’s I

325. After a new laser printer was installed, users began reporting issues. Duplicate copies of print jobs were not delivering fully separated copies; instead, similar pages were being stacked. Which of the following settings MOST likely needed to be checked to correct this issue?

Collation
Duplexing
Orientation
Quality

326. Users all over campus are calling the help desk to report issues connecting to the Internet. The help desk follows a script to ask questions about their issues. All the users answer the questions similarly A help desk technician confirms no environmental changes have taken place and is currently looking through multiple system and application logs. Which of the following steps in the troubleshooting methodology is the technician currently performing?

Testing the theory to determine cause
Identifying the problem
Documenting findings actions, and outcomes
Establishing a plan of action to resolve the issue

327. A technician is selecting a projector for a conference room that always has a significant amount of light due to the building design. Which of the following is the MOST Important property In this case?

Resolution
Lumen output
Keystone
Contrast

328. Which of the following connectors would MOST likely be found on an RG-6 cable?

Molex
DB9
BNC
RJ45

329. A company wants to purchase new equipment for its help desk team. Team members work in a 24/7 environment and share desks with coworkers from other shifts. The company already has dual monitors set up on each desk but decides replacing the existing desktops with laptops would be the best business decision to support the mobility needs. Which of the following laptop features or accessories would be BEST suited for this business environment?

KVM
VPN
Privacy filters
Docking stations
Port replicators

330. A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.)

Ad-hoc wireless
Print server
Bluetooth
AirPrint
User authentication
MAC filtering

331. A technician needs to implement a disk array in a configuration that will prevent data loss in the event of a disk failure but also provide the benefit of increased performance. Which of the following would provide the BEST combination of fault tolerance and read/write performance?

RAID 0
RAID1
RAID 5
RAID 10

332. A technician is repairing a computer mat has been falling 10 POST. When the technician presses the power button, the LED lights turn on. the tans rotate, and the hard drive spins up. However, nothing displays on the known-good monitor, and the computer does not boot up. Which of the following will MOST likely provide diagnostic information?

Pressing the F8 key
Motherboard lights
System specifications
BIOS information screen

333. Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

Barcode scanner
Label printer
Magnetic reader
KVM switch
NFC device
Flatted scanner

334. A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?

Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded
Immediately replace physical disk 2. Wait until the arrays is rebuilt and confirm in the RAID controller that the system is no longer degraded
Delete logical disk 0 and manually configure a new RAID array only using the known-good working drives. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded
In the controller, convert the RAID 5 array to RAID 0 array to avoid system downtime. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded

335. A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)

LCD power inverter
AC adapter
Battery
Processor
VGA card
Motherboard
Backlit keyboard
Wireless antenna

336. A technician is building a CAD workstation for a user who will be saving files remotely. Which of the following components are MOST important to include when configuring the system? (Choose two.)

Gigabit NIC
Graphics card
Liquid cooling unit
HDD size
RAM

337. Virtual machines hosted in the cloud that are used by developers to code applications are an example of:

FaaS
BaaS
PaaS
SaaS
IaaS

338. An administrator notices the RAID 5 array is reporting a degraded health message. It contains three HDDs. A technician replaces the faulty HDD with a new one. but users then report access to the fileshare is not as fast as it used to be . Which of the following is MOST likely preventing the RAID array from operating optimally?

The mirrored set is broken
Write caching has been turned on
The wrong drive was replaced
The RAID array is rebuilding

339. A junior technician is working on a new server that will Intercept web traffic and file requests from users computers and retrieve the necessary content . Which of the following is the technician configuring?

DNS server
Authentication server
Proxy server
File server
DHCP server

340. A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data?

BIOS password
Hibernation mode
Trusted Platform Module
Screen-saver lock

341. A technician needs to give users the ability to transfer files between mobile devices. The technician teaches the staff how to use a file transfer method in which the devices need to be in close proximity with line-of-sight access to each other . Which of the following technologies is the technician teaching to the staff?

IR
Bluetooth
Tethering
NFC

342. A technician is selling up a workbench to repair desktop computers. The technician wants to work on several computers at the same time while minimizing the number of peripherals on the workbench . Which or the following should the technician use?

Wireless keyboard
Ethernet router
KVM switch
Video splitter

343. An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack . Which of the following tools should the technician use to continue troubleshooting the connection?

Punchdown tool
Tone generator and probe
Cable tester
Crimper

344. A user has a red X In t2he taskbar on a VM where Internet connectivity is usually located . Which of the following should be checked FIRST II all other operations are working normally on the VM?

Patch level of the host
Proxy server
Virtual switch
BIOS

345. A user states the department laser printer continues to display a paper jam error message despite the jam being cleared . Which of the following should a technician do to troubleshoot this problem?

Check the paper path for blocked sensors
Replace the duplex assembly
Run the printer’s internal diagnostics
Verify the pickup rollers are in working order

346. The wireless feature of a user’s laptop has stopped working. A technician replaces the wireless card, but the wireless range is now very limited. The technician removes the case . Which of the following should the technician do NEXT?

Update the drivers for the wireless card
Replace the wireless antenna
Check for an updated BIOS
Verify the antenna connection

347. A user is looking for software that can overlay information on objects seen through the camera of a mobile device. This is an example of.

augmented reality
virtual reality
geotagging
artificial intelligence
object character recognition

348. A workstation needs to operate at less than 30% utilization while running several virtual desktops. As a technician Is preparing to build the workstation, which of the following will ensure the requirements are met? (Select TWO).

Single-core
Liquid cooling compatibility
Multicore
Hyperthreading
Overclock capability
CPU architecture

349. A company is terminating Cat 6 wiring at a 110 block. Which of the following should be used?

A crimper
A cable stripper
A punchdown tool
A tone generator

350. The documents from a workgroup laser printer are not printing correctly. Some of the print is missing, and the pages come out dusty. Which of the following should a technician do to fix this issue?

Replace the low-voltage power supply
Replace the scanner assembly
Replace the formatter assembly
Replace the fuser assembly

351. Which of the following connector types is used to terminate household telephone cabling?

RG-6
RJ-11
RJ-45
RG-59

352. Which of the following cloud computing concepts is used when a company requires its cloud infrastructure to grow with its business?

PaaS
Application streaming
Rapid elasticity
SaaS

353. Which of the following cable types would MOST likely be used for a gigabit Ethernet connection on a desktop?

RG59
SATA
IDE
UTP

354. An application is not responding on a user’s workstation. After doing some research, a technician determines the drive is out of space . Which of the following should the technician do NEXT?

Implement storage alerts to be notified if it happens again
Run diagnostics and review the system logs
Ask the user what happened before the application stopped responding
Identify files that can be deleted or removed

355. Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog. Which of the following should a technician perform FIRST to attempt to solve the problem?

Check the user’s account for the correct printing privileges
Reinstall the driver on the print server
Update the firmware on the commercial office printer
Run Windows Update on the affected computers

356. A customer wants to store archived data on inexpensive optical media that will then be placed in a safe. According to the customer, each runoff of data will be between 2GB and 3GB . Which of the following devices does a technician need to install for the customer?

DVD-RW drive
CD-RW drive
Blu-ray drive
2 drive
NVMe drive

357. A Windows 10 Pro user wants to initialize BitLocker to protect the system’s data white it is at rest. The computer does not have a TPM . Which of the following is required to satisfy this need?

A BD-RE disc
An internal hard drive
A USB flash drive
A network share

358. Which of the following devices is susceptible to broadcast storms if configured incorrectly?

Access point
Router
Switch
Cable modem

359. A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue?

Remove the drive with the solid fault light and order a replacement drive
Reseat both of the error drives and reboot the P
Verify hardware RAID state and configuration
Simultaneously replace both drives with the fault lights

360. Employees are reporting the image on the screen in a conference room is too wide at the top and too narrow at the bottom. A technician tries to adjust the resolution but is unsuccessful . Which of the following settings should the technician adjust NEXT?

Contrast
Pincushion
Brightness
Keystone

361. A technician is implementing a virtual lest environment for a lab and needs to fulfill the following requirements: • All instances must have a single virtual processor • All instances must not be able to access the Internet. • All instances must be able to talk to other instances to test application communications. Which of the following must the technician also consider when implementing this configuration? (Select THREE).

Resource requirements
Network requirements
Hardware requirements
User requirements
Emulator requirements
Performance requirements
Security requirements
Hypervisor requirements

362. A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

Collate
Orientation
Duplex
Transparency

363. A customer is experiencing difficulty understanding VoIP calls when copying large files from a computer to the office server . Which of the following settings should be adjusted to resolve the issue?

NAT
NIC duplex
MAC filtering
QoS

364. A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue . Which of the following procedures will MOST likely solve the problem?

Reapply thermal paste
Reseat the video card
Update the BIOS firmware
Decrease the number of memory modules

365. Which of the following cable types prevents electromagnetic Interference and is typically used In Industrial environments?

PVC
Plenum
STP
UTP

366. Which of the following monitors and provides services such as software deployment and health monitoring to client machines?

A proxy server
A UTM appliance
Endpoint management
Domain name service

367. Joe, a user, cannot access the network shared drive after network maintenance was performed. A technician verifies there is a valid IP address; however, the device is not on the correct subnet. The device must continue to be accessible by a third party . Which of the following actions should the technician take to BEST resolve the issue?

Remove and replace the NI
Release and renew the computers DHCP assignment
Change the mask on the computer and reboot
Assign a new port on the switch to the user

368. Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed . Which of the following settings should a technician check to resume printing?

Spooler
Draft
Duplex
Collate

369. An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased?

DaaS
SaaS
PaaS
laaS

370. A technician is setting up a laptop and projector for a presentation When plugging in the projector, it mirrors the desktop screen from the laptop but everything appears distorted and compressed . Which of the following should the technician do to correct the appearance of the image on the projector?

Update the laptop graphics driver
Change the scaling options
Change the desktop resolution
Replace the video cable
Utilize a USB VGA graphics adapter
Adjust the keystone settings on the projector

371. Which of the following wireless standards provides the HIGHEST bandwidth?

802.11a
802.11ac
802.11b
802.11g

372. An office worker requests dual-screen capability with a laptop . Which of the following peripherals is required to fulfill this request?

Docking station
HD webcam
KVM switch
USB hub

373. Which of the following channels would commonly be used on an 802.11 wireless network?

6
17
802
8080

374. Which of the following Is a key benefit of elasticity in regard to cloud computing?

Eliminates the need for site-to-site VPN tunnels
Allows for the use of public IPv6 IP addresses
Provides the ability to easily scale up/out compute resources
Gives the capability to back up cloud computers

375. Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable?

USB-C
Thunderbolt 2
Lightning
DB9

376. A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network. Which of the following should the company place within its network to BEST protect its users?

IDS server
DNS server
Proxy server
Syslog server

377. A user is unable to access network resources on a laptop. A technician examines the device and attempts to reproduce the issue. The technician cannot connect to resources by name or IP . Which of the following should the technician check FIRST?

AP power levels
DHCP server availability
Upstream router WAN IP
Wireless button state

378. Which of the following ports do Apple iOS devices use for charging and data transfer?

Qi wireless
Lightning
USB-C
Thunderbolt

379. A user experiences a paper jam when printing a 500-page, double-sided report. A technician …. then powers the printers off and back on. The printer’s LCD display says it is ready, and all cables are securely connected, The user attempts to print the report again. but the printer still does not print……. troubleshooting steps should the technician attempt FIRST?

Replace the drum and loner for the printer
Remove the printer memory and reseat it in the socket
Disassemble the printer body and look for further paper jams
Restart the print spooler service and inspect the queue
Try reinstalling the print driver tor the printer

380. A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue?

Ensure the options are configured to provide a DNS server
Verify the Windows Firewall is turned off
Configure the wireless network’s SSID to be hidden
Enable file and printer sharing in the O

381. A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed?

Document and label the cable and screw locations
Replace the screen with a non-OE
Update the firmware on the device before repairing it
Wait for the vendor to provide more information

382. Which of the following allows several VMs to run on a single host?

Resource pooling
Containerization
On demand
Measured service

383. Joe. an office manager, Is concerned about printing and electrical costs. He requires all staff members to shut down their computers when away from their desks. He also wants to limit printer use to only times when he Is at his desk. Which of the following should Joe do lo enforce this restriction? (Select TWO).

Configure the printer on WIFI In Joe’s office
Enable file and printer sharing on Joe’s computer
Enable cloud printing on the punier using Joe’s email account
Disable print spooling on all other users’ computers
Install the printer via USB to Joe’s computer
Connect the printer through Ethernet at Joe’s desk

384. Which of the following resource types would be BEST suited to saving photographs from a mobile device with limited onboard storage?

Cloud file services
Virtual desktop
Off-site email
Resource pooling

385. A client asks a technician to put together a custom device quote for NAS. The client requires the best network performance and the highest redundancy. Which of the following components would the technician MOST likely choose? (Select TWO).

RAID 0
RAID 1
RAID 10
Maximum RAM
Dual gigabit NICs
Solid-state drive

386. A client brings in a smartphone with a cracked screen to be repaired During the repair process, the technician places the screws in a small container to prevent losing them. The technician tests the replacement screen to ensure it works properly before dosing the device. Once the device is back together however it does not power on. The technician disassembles the device once again to test the screen and finds it has shorted out. Which of the following disassembly procedures should the technician have followed to prevent this from occurring?

Label the locations of the screws
Refer to manufacturer resources
Document the orientation of the cables
Use the appropriate hand tools

387. A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. the technician runs the ipconfig command and gets the following: The technician then runs the tracert 8,8,8,8 command and gets the following: Which of the following is the MOST likely issues he user is having?

There is a problem with a network router
The wrong subnet mask is configured
There is a problem with a network switch
The user has an APIPA IP address configured

388. Which of the following wireless network protocols only supports 5GHz?

80211a
802.11b
802 11g
802.11n

389. A user from a remote office is trying to connect lo the wireless network at the corporate headquarters but is unable to find It. After calling the help desk, the user receives the following credentials to connect to the network: The user enters the credentials as given but is still unable to connect to the wireless network. Which of the following should the user try FIRST to connect to the network?

Enter the SSID of the network manually.
Check for the proper credentials
Install a new wireless card
Check If another device can see the network

390. A manager is trying to display a presentation using a ceiling-mounted projector in a conference room. The projector displays a “no signal” error on the pull-down projector screen. A technician verifies the rejecters input cable is securely connected to the manager’s laptop, and the laptop is set to presentation mode. Which of the following is the MOST likely cause of the issue?

The laptop does not have the proper display driver installed.
The Miracast settings are improperly configured
The projector is not compatible with the manager’s laptop
The source type is set incorrectly on the projector

391. A technician is troubleshooting a laser printer that prints pages with toner missing in random areas. The technician replaced the toner cartridge, but the issue persists. Which of the following should the technician replace NEXT?

Pickup roller
Transfer roller
Feed roller
Paper path roller

392. A technician is troubleshooting a networking issue for a client. After running ipconfig/all the technician discovers the IP address assigned to the computer is 169.254.100.58. Which of the following network configurations does this describe?

APIPA
DNS
DHCP
NAT

393. A technician Is troubleshooting a corporate Windows PC that has a distorted image on the monitor. The user states the PC was working fine yesterday. Other computers are having the same Issue. Which of the following should the technician do FIRST?

Check the BIOS firmware revision level.
Update the graphic drivers to the latest version.
Check with the IT department to see If any updates were pushed out.
Ask the users to reboot their computers to see If the problem clears.

394. A user does not have a mobile data signal or WiFi but wants to transfer a photo from a mobile phone to a laptop for editing. The user Is unable to find the laptop from the phone. Which of the following should the user perform on the laptop to complete this task?

Enable network discovery in the network settings
Make the device discoverable In Bluetooth settings
Enable File and Printer Sharing in the Network and Sharing Center
Make airplane mode active in the Quick Access settings

395. A technician needs to implement a database in the cloud but does not want to manage any server infrastructure. Which of the following solutions would BEST meet this requirement?

laaS
PaaS
SaaS
DaaS

396. A technician has received reports of devices performing poorly when they are connected to the 802.11ac network. The technician has verified all the access points are functioning as expected. Which of the following tools should the technician use to troubleshoot the issue?

A WiFi analyzer
A multimeter
A tone generator
A cable tester

397. A customer purchased a device that can perform routing tasks, firewall tasks, deep packet …….

Proxy server
DHCP server
UTM appliance
IPS appliance
IDS appliance

398. A user sets up cable modem at home and connects the modem to the ISP at the cable company. Which of the following network types does this connection describe?

WAN
LAN
PAN
MAN

399. A technician Is selling up a VM to be used for testing applications in a sandbox environment. The technician selects quick setup to deploy the client with minimal configuration. The OS is Installed successfully; however, the VM locks up upon the first boot. The host device is operating normally. Which of the following requirements should the technician review prior to making any changes?

Security
Resources
Network
Emulator

400. Joe a technician is dispatched to troubleshoot a server that will not boot. The server console states no boot device can be found Joe reboots the server with the same result. He then attempts to repair the master boot record and boot sector with no results. Joe realizes the server is set up in a RAID 0 configuration and is certain there is a bad hard drive. Which of the following should Joe do to get the server to boot right away?

Unplug the defective hard-drive cable and reboot the server
Change the RAID controller configuration from RAID 0 to RAID 5
Break the mirror and set the good hard drive as the default boot drive
Replace the faulty hard drive and restore from server data from backup

401. A technician is building a SOHO server that will be used to run a business-critical application for a small business. Which of the following RAM types should the technician install?

Error correcting
Triple channel
Unbuffered memory
Non-parity

402. Static addressing was replaced with dynamic addressing during network maintenance. Following the maintenance, multiple users began reporting connectivity issues. A technician sees the following when checking the address assignments on a user’s workstation: IP address 169.254.1.2 The technician attempts to run commands that will force the PC to request a new IP address, but the technician receives the same address. Which of the following should the technician do NEXT?

Run the command ipconfig /flushdns to force the PC to use the DNS server for its next request
Switch the PC to the wireless network to get the users back to work
Replace the network cable from the PC to the wall jack
Check the DHCP server to ensure the scope is large enough for all users

403. A user’s monitor Is not displaying colors correctly since It was moved to a new desk. A technician Investigates and discovers the user has two monitors: one is connected to the PC via a DisplayPort cable, and the other is using VGA. The technician traces the cables and finds the VGA-connected monitor Is not displaying any red colors. Which of the following is MOST likely the issue?

The OS Installed the latest driver updates after powering up
The PC was damaged during the move
The pins on the VGA cable are bent.
The video card is overheating at the new desk

404. A network administrator is looking for a cost-effective way to power a single network device over ..

Ethernet power
PoE switch
Injector
Bridge

405. A company is concerned about security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data?

BIOS password
Hibernation mode
Trusted Platform Module
Screen-saver lock

406. A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue?

Residual energy on the motherboard
System overheating
Distended capacitors
Loose battery connection
CMOS battery failure

407. A user reports trouble with the network connection on a workstation. The user was initially able to receive emails but received an error when trying to send messages. The user is able to authenticate to the domain successfully and can see data in the network shares. Which of the following should the user perform FIRST when trying to resolve this issue?

Update the NIC drivers
Assign a static IP address
Change the DNS servers
Check the SMTP server

408. An end user reports a printer error that states “Replace filament”. With which of the following types of printer is the end user MOST likely having problems?

ink jet
Laser
3-D
Thermal

409. The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. INSTRUCTIONS Using the available tools, resolve the connectivity issues. After troubleshooting the issue, verify a successful connection. If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

We need to flush the DNS to have the new IP address assigned to the same computer name. Use the ipconfig/flushdns command.

410. A developer wants 10 be able to run a virtual machine on a desktop for application testing. Which of the following should a technician Implement to complete this request?

KVM
Thin client
Remote desktop
Type 2 hypervisor

411. Which of the following devices would enable a VLAN user to communicate with a user in another VLAN?

Router
Access point
Repeater
Bridge

412. Which of the following cable types is MOST likely used to connect an internal DVD drive?

STP
SATA
HDMI
USB

413. Which of the following types of peripheral devices can be used to authenticate users on a computer system and provide access into a building?

Smart card
OR scanner
Number pad
ADF

414. A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?

Confirm that the laptop wireless card is turned on
Confirm that the laptop is in range for the access point
Confirm that the correct wireless network is selected
Confirm the user’s network login ID and password

415. A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use. Which of the following is the BEST way for the technician to allow access to the printer?

Create a share on the manager’s computer and give the users rights to the share
Install the printer on the users’ desktops and point it to the IP address of the manager’s computer
Purchase a wireless printer so the users can access the printer via network
Provide flash drives to the users so they can transfer data to the manager’s computer for printing

416. A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?

Increase the fuser temperature
Change the paper feed rate
Clean the transfer roller
Replace the toner cartridge

417. A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change. Which of the following components MOST likely needs to be replaced?

LCD panel
Inverter
Video card
Digitizer

418. A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem?

Stop and restart the PC print spooler service
Verify the user is sending the document to the correct printer queue
Have each user send the same document to the correct printer queue
Stop and restart the print server queues, and then have the user resend the document

419. Drag each mobile technology to the description of its use. Some answers will not be used.

420. A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior?

Power adapter
Battery
DC jack
Hard drive

421. A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

POST code beeps
Distended capacitors
Continuous reboots
Wrong BIOS time

422. An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office. Which of the following would be the BEST recommendation?

Smart watch
Fitness monitor
Global positioning sensor
Portable hotspot

423. A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card. Which of the following should the technician do FIRST?

Replace the hard drive
Replace the video card
Do a System Restore
Perform a full data backup
Scan the system for viruses

424. A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Which of the following is the BEST RAM type for the technician to retrieve?

SoDIMM
DDR4
Single channel
ECC

425. How to create a trunk port and allow VLAN 20? (Choose Three.)

switchport trunk encapsulation dot1q
switchport mode trunk
switchport trunk allowed vlan 20
switchport trunk native vlan 20

426. A pharmaceutical company has digitized versions of historical prescriptions stored on premises. The company would like to move these prescriptions to AWS and perform analytics on the data in them. Any operation with this data requires that the data be encrypted in transit and at rest. Which application flow would meet the data protection requirements on AWS?

Digitized files -> Amazon Kinesis Data Analytics
Digitized files -> Amazon Kinesis Data Firehose -> Amazon S3 -> Amazon Athena
Digitized files -> Amazon Kinesis Data Streams -> Kinesis Client Library consumer -> Amazon S3 -> Athena
Digitized files -> Amazon Kinesis Data Firehose -> Amazon Elasticsearch

427. Which of the following resources is the MOST critical when using cloud file-storage synchronization applications?

Disk speed
I/O bandwidth
RAM utilization
CPU utilization

428. A user sets up a cable modem at home and connects the modem to the ISP at the cable company. Which of the following network types does this connection describe?

WAN
LAN
PAN
MAN

429. A technician receives a cellular call from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

Hotspot
NFC
Bluetooth
VPN

430. A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

Bezel
Hinge
Motherboard
Digitizer

431. A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot, but shows no error messages. Which of the following is MOST likely the cause of this issue?

The BIOS is out-of-date
The is not enough PSU output
There is an onboard RAM mismatch
GPU is overlocked
The firmware is out-of-date

432. The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

hybrid
private
public
community

433. Which of the following is the main purpose of the +5VSB output of a power supply?

It allows peripherals to draw power when the machine is off
It provides power to the audio and sound boards of the machine
It acts as the main voltage supply to the motherboard and processor
It powers all expansion cards and external device hubs

434. A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

Video resolution
HDMI connection
Keystone
Focus

435. A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?

Power supply wattage
Video RAM
CPU frequency
Monitor resolution

436. An employeeג€™s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

Clean out the charging port on the device
Replace the mobile deviceג€™s battery
Issue a new charging cable to the employee
Send the device for service and give the employee a loaner

437. A customer contacts the help desk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Choose three.)

LCD power inverter
AC adapter
Battery
Processor
VGA card
Motherboard
Backlit keyboard
Wireless antenna

438. A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

The disk has already been finalized
The files are encrypted
There is a corrupt file on the hard drive
The files are not compatible with the type of disk used

439. Which of the following cloud computing concepts facilities automated server deployment?

NaaS
IaaS
PaaS
SaaS

440. A technician is setting up a new SOHO router for a home user. The user has a media server to be accessible from the Internet while the user is traveling. Which of the following should the technician configure to allow access to the server from the Internet?

Port forwarding
NAT
MAC filtering
QoS

441. An administrator connects to the companyג€™s cloud account and builds a server that is hosted in the cloud. The server will be used as a confidential database server for one of the companyג€™s core applications. The administrator is responsible for patching and updating the server OS. Which of the following cloud models is this an example of?

IaaS
SaaS
PaaS
Public

442. Which of the following would provide power to an access point?

POE injector
Switch
Repeater
Modern

443. A user notices the system clock is changed every morning. The computer is shut down daily. A technician checks the time zone and finds it is correct, and then checks the BIOS settings and finds the time to be incorrect. Which of the following is MOST likely the problem?

The CMOS battery does not have a charge
Daylight savings time is not enabled
BIOS time is set to Universal Time Coordinated
The NTP server has gone offline

444. Joe, a user, wants his desktop RAID configured to allow the fastest speed and the most storage capacity. His desktop has three hard drives. Which of the following RAID types should a technician configure to achieve this?

0
1
5
10

445. A bank employee contacts the help desk for assistance with setting up a new computer. Which of the following peripherals will the technician MOST likely install alongside the device? (Choose two.)

Magnetic reader
Signature pad
Flatbed scanner
Web camera
External storage drive

446. A customer has the LCD display in a laptop replaced. After the repair, the customer notices the laptop is showing a weaker WiFi signal than before the display was replaced. Which of the following BEST explains the lower WiFi signal?

The antenna is too close to the screenג€™s power inverter
The new LCD panel is causing interference
The digitizer is calibrated improperly
The radio antennas are damaged

447. An end user brings in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged. Which of the following is the NEXT best step to resolve this issue?

Plug the laptop into another power outlet.
Replace the power adaptor
Replace the laptop’s battery
Plug the laptop into a UPS

448. A technician is installing virtualization software on the company developerג€™s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following specifications: ✑ i5 quad-core processor ✑ 4GB of RAM ✑ 256GB SSD Which of the following should the technician upgrade on the system FIRST to meet the developerג€™s requirements?

SSD
Processor
RAM
BIOS

449. The IT department recently updated client computers for the graphics department. A user reports the new computer has not worked since it was set up; it makes unusual sounds when pressing the power button. A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but only displays the message: No source. Which of the following BEST explains the cause of this issue?

There is insufficient power to the computer
There is a blank screen on system boot
The computer is overheating
The error beep codes on POST

450. Which of the following IP addressing types is MOST likely to use an IP address starting with 169.254?

Static
APIPA
Link local
Dynamic

451. A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows: ✑ Windows 7 VM with 4GB RAM and 200GB HDD ✑ Linux VM with 16GB RAM and 200GB HDD ✑ Linux VM with 2GB RAM and 100GB HDD Which of the following should the technician recommend to the developer FIRST?

Increase the HDD in the virtual host
Install an additional NIC and configure teaming
Upgrade the network cabling to Cat 6
Increase the memory in the virtual host

452. Which of the following wireless networking protocols operates on the 5GHz band and provides data rates in excess of 750Mbps?

802.11a
802.11ac
802.11b
802.11g
802.11n

453. A user is given a new tablet. When using the touch screen, the user reports the cursor highlights and selects items unintentionally. The issue does not happen when using an external mouse. Which of the following should the technician do FIRST to resolve this issue?

Run the calibration utility
Disable the touch functionality
Update the touch-screen driver
Reinstall the OS

454. Which of the following connector types is MOST appropriate to use to connect a SOHO cable modem to the ISP?

DB-9
RJ-45
RG-59
RS-232

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